Process Evolution Group
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Process improvement specialist and certified Project Management Professional (PMP)
Elizabeth McQueen has been developing business management / project management
processes and delivering process training to professional audiences since 1994.
As an experienced process improvement project manager, Elizabeth has led various
successful process improvement efforts in several arenas:
As a speaker and trainer in the areas of project management and process improvement:
As a communications specialist with 15 years' experience writing for market research,
telecommunications and software companies, Elizabeth has developed:
Elizabeth's education includes the SEI authorized 3-day introductory course to the CMMI
for Development (ver. 1.2), as well as initial ISO 9001 auditor training and IBM Rational
University course work. She received her bachelor's degree in advertising, specializing in
market research, and has taken graduate course work in technical writing and variant
statistics. She has held a Secret clearance and currently holds a Public Trust via her
work with government contracting organizations.
Elizabeth is active in the Washington, DC chapters of Project Management Institute (PMI),
serving on the Board of Directors since 2009. She is a senior member of the American
Society for Quality (ASQ).
Process Evolution Group also has access to the services of a group of professionals
with process improvement experience in a variety of contexts, providing full service for our
clients' process improvement needs.
Elizabeth McQueen has been developing business management / project management
processes and delivering process training to professional audiences since 1994.
As an experienced process improvement project manager, Elizabeth has led various
successful process improvement efforts in several arenas:
- In 2004, Elizabeth led her employer, then an 8(a) contractor, to a successful SCE
appraisal at level 2 of the SW CMM model, resulting in additional business that
catapulted the organization out of 8(a) status. - In the spring of 2007, and again in the spring of 2008, Elizabeth successfully
completed projects to lead two business units of one of the largest federal
government prime contractors to their first and second ever successful Level 3
CMMI SCAMPI appraisals in a Systems Engineering (SE) program. - In the spring of 2009, Elizabeth successfully completed a project to achieve ISO
20000 certification for a program of the same major government contractor. - Elizabeth is currently leading an effort for the Washington, DC chapter of Project
Management Institute (PMI) to develop and document the chapter’s business
processes.
As a speaker and trainer in the areas of project management and process improvement:
- Elizabeth serves as an instructor in the Project Management certificate program of
the Continuing Education and Professional Development arm of the Northern
Virginia Community College (NVCC) system. - She currently serves as an instructor for Level I Program Management certification
classes for the U.S. Department of Homeland Security (DHS). - She has spoken at association events, including presenting in support of
technical communications careers in process improvement at the 53rd annual
STC Conference in Las Vegas, NV, in 2006.
As a communications specialist with 15 years' experience writing for market research,
telecommunications and software companies, Elizabeth has developed:
- Entire suites of corporate processes that are fully compliant with the Capability
Maturity Model® Integration (CMMI) L3, including all process descriptions and
associated artifacts, for both software and systems engineering organizations. - Service Management processes for compliance with ISO 20000.
- Tools for monitoring and controlling all aspects of projects, including data and
configuration management, risk management, change management, internal
quality assurance, and metrics reporting, trending, and analysis tools. - Process training materials that can be tailored to the development and
implementation of any process in any industry.
Elizabeth's education includes the SEI authorized 3-day introductory course to the CMMI
for Development (ver. 1.2), as well as initial ISO 9001 auditor training and IBM Rational
University course work. She received her bachelor's degree in advertising, specializing in
market research, and has taken graduate course work in technical writing and variant
statistics. She has held a Secret clearance and currently holds a Public Trust via her
work with government contracting organizations.
Elizabeth is active in the Washington, DC chapters of Project Management Institute (PMI),
serving on the Board of Directors since 2009. She is a senior member of the American
Society for Quality (ASQ).
Process Evolution Group also has access to the services of a group of professionals
with process improvement experience in a variety of contexts, providing full service for our
clients' process improvement needs.
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